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Would a 25 percent discount help?

The Rate Assistance Program (RAP) provides a 25 percent discount off the electric portion of the Municipal Utilities bill to qualified Santa Clara residents. Residents can qualify for the RAP discount by meeting either the financial or medical criteria below.  See Financial Criteria.

Drowning in billsApply for Financial RAP

Medical Criteria

Apply for Medical RAP

California Low Income Home Energy Assistance Program

Financial Criteria

Santa Clara residents whose combined gross household income is within the limits set forth in the table below qualify for the Rate Assistance Program. Proof of income is required. Effective January 1st, 2014, the 25 percent discount will only apply to the first 800 kilowatt hours (kWh) of monthly energy use. This change is only for the Financial Rate Assistance Program.

Financial Assistance Guideline Table showing qualifying income levels*.


# of People in Household
 Maximum Monthly Income Before Taxes
Maximum Monthly Income Before Taxes
1 $ 5,512.50 $ 66,150
2 $ 6,300.00 $ 75,600
3 $ 7,087.50 $ 85,050
4 $ 7,870.83 $ 94,450
5 $ 8,504.17 $ 102,050
6 $ 9,133.33 $ 109,600
7 $ 9,762.20 $ 117,150
8 $ 10,391.67 $ 124,700
 * These levels are effective April 1, 2018 to April 1, 2019. For households with more than eight members, please contact us.

To apply for the Financial RAP discount:
Download the FRAP application, fill it out, and mail it to the address below. You must include income documents and a copy of your utility bill with our application. You can also FAX it to us at the FAX number below. Please don't hesitate to call or email us should you have any questions.


Silicon Valley Power
P.O. Box 162
Santa Clara, CA 95052-0162

Telephone: 408-244-SAVE (7283)
FAX: 408-244-2990 

Financial Rate Assistance Program Application in English (PDF: 135k) 
Financial Rate Assistance Program Application in Spanish (PDF: 90k )

Medical Criteria
Residents who have a medical condition and/or are disabled must provide a physician's certification documenting the patient's medical needs and requirements for an electric device for treatment. Paraplegic, hemiplegic, or quadriplegic people qualify. Similarly, a scleroderma patient with special heating or cooling needs qualifies, as do residents who depend on life support.

To apply for the Medical RAP discount:
Download the Medical RAP application, fill it out, and mail it to the address below. You can also FAX it to us at the FAX number below.

Municipal Services Division
1500 Warburton Avenue
Santa Clara, CA 95050

Phone: 408-615-2300button
FAX: 408-260-3873button

Download all Medical Rate Assistance files in one PDF: 
Medical Rate Assistance Information Sheet, Application, and Doctor's Certification Form (PDF: 263k)

Download individual Medical Rate Assistance files:
Medical Rate Assistance Information Sheet (PDF: 87.4kk)
Medical Rate Assistance Program Application (PDF: 131k)
Doctor's Certification (PDF: 116k)


California Low Income Home Energy Assistance Program (HEAP)
For an application, or more information, please call HEAP at 1-877-278-6455button and leave a message with your mailing address, or drop by the City of Santa Clara Municipal Services office. More information on HEAP.

The discount will not apply toward any taxes, surcharges, or other non-electric utility charges that appear on the bill. Applicants who meet both the financial and medical eligibility criteria can only receive a twenty-five percent discount.

Previous recipients of the Low Income Home Energy Assistance Program are encouraged to reapply if they still qualify.


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