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Code Enforcement Contact Information

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Telephone numbers are answered by personnel, or have voice mail available; those marked with an asterisk (*) are answered weekdays only. (All numbers listed are in the 408 area code.) For General Inquiries about Code Enforcement, please call 408-615-2460*.

Specific Complaint Department/Agency
Responsible
Phone Number
Abandoned vehicles Police 408-615-4778
Animal control: dogs running at large (daytime), licensing and vaccination of dogs, dead or injured animals Silicon Valley Animal Control Authority 408-764-0344
Animal control: barking dogs, poisoning of animals, possession of fighting animals Police/Dispatch 408-615-5580 (24 hr.)
Animals: too many, unsanitary conditions Silicon Valley Animal Control Authority 408-764-0344
Buildings, dangerous or substandard
Community Development 408-615-2440*
Car canopy front yard Community Development 408-615-2460*
Complaint Ombudsman 
City Manager's Office
408-615-2210*
Door to door solicitation without a permit Police/Dispatch 408-615-5580 (24 hr.)
Fire hazards
Emergency
Fire 408-615-4970*
9-1-1 (24 hr.)
Garbage - illegal dumping Community Development
Street
408-615-2460*
408-615-3080*
Garbage - overflowing containers (residential) Community Development 408-615-2460*
408-615-3080
Garbage - overflowing dumpsters at restaurants or grocery stores County Health Department 408-299-6060*
408-615-3080
Garbage - overflowing dumpsters at apartments Community Development
Street
408-615-2440*
408-615-3080*
Garbage cans not returned to side or back yard after pick-up Street 408-615-3080*

Graffiti
Graffiti Watch Hotline

Street
Police
408-615-3080*
408-241-9495
Hazardous Waste - Residential Commercial/Industrial
Emergency (residential, commercial/industrial)
Countywide HHW
Street
Fire
Fire
408-299-7300
408-615-3080*
408-615-4960*
9-1-1 (24 hr.)
Home Business Complaints or questions Community Development 408-615-2460*
Illegal Dumping - Private Property Planning 408-615-2460*
Noise abatement
After work hours
Community Development 408-615-2460*
408-615-5580 (24 hr.)
Odors, chemicals or smoke
Natural gas
Fire
Fire - Emergency
PG&E - Non-Emergency
408-615-5580 (24 hr.)
9-1-1 (24 hr.)
1-800-743-5000
Shopping carts, abandoned Street 408-615-3080*
Signs, illegally posted Street
Community Development
408-615-3080*
408-615-2460*
Smoking complaints Fire 408-615-4970*
Storm drains - illegal dumping
After work hours
Street
Fire
408-615-3080*
408-615-5580 (24 hr.)
Street trees - trimming or removal Street 408-615-3080*
Substandard Housing Community Development 408-615-2440*
Trees in power lines
After work hours
Electric/Silicon Valley Power 408-615-5600*
408-615-5640 (24 hr)
Trees - Private Property Planning 408-615-2460*
Trees - Public Right of Way Street 408-615-3080*
Vegetation blocking sidewalk, obstructing signs, or obstructing vehicle sight lines Engineering 408-615-3000*
Vehicles, illegally parked on private property Police 408-615-4778
Vehicles, illegally parked on public streets Police 408-615-5580 (24 hr.)
408-615-4778
Weed abatement Fire 408-615-4970*
Zoning Ordinance questions Community Development 408-615-2460*
Other (for referral to the correct department) City Manager's Office
Complaint Ombudsman
408-615-2210*

 

Code enforcement complaints for City departments can also be submitted via email us page. Make sure to provide sufficient detail and your name and telephone number so that we can contact you if we need more information. Email is monitored on weekdays.

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